All items purchased through our website are sold on a final sale basis. We do not accept returns, exchanges, or provide refunds once an order has been placed and confirmed. This policy applies to all products without exception.

We kindly ask customers to review product descriptions, images, and order details carefully before completing their purchase.

If you believe you have received an item that is faulty or incorrect, please contact us via our Contact page within 48 hours of receiving your order. Please include your order number and clear details of the issue.

Where a genuine fault or error is confirmed, we will assess the matter and provide an appropriate resolution in line with your statutory rights.

Once an order has been placed, it cannot be cancelled, amended, or refunded. This includes changes to products, quantities, or delivery details.

Please ensure all information is correct at checkout, as we are unable to make changes after an order has been confirmed.

This policy does not affect your statutory rights under applicable consumer protection laws. We are committed to handling any concerns fairly and transparently.

If you have any questions about this policy or require clarification before placing an order, please contact us via our Contact page.